my card does not work

  • 21 september 2020
  • 1 reactie
  • 460 Bekeken

i opened my card 1 month ago , My card does not work! i called  your support team it says that my account is active but i can not make trans action and also they told me to Log in the App but it says that my card does not exist?! 

what can i do ? 


1 reactie

Reputatie 1

Hello Lazya,

Thank you for your question. I have removed your client number because this is a public forum. I advise you to never share any kind of personal information through a public website.

Could you give me the full and exact error and error code as it appears on your screen? I’ll gladly look into it for you.

Kind regards